Case Worker - Complex Support Needs Specialist, Rendu House

Job No: VIN2059
Location: Campbelltown, NSW

  • Permanent, full-time
  • Based in Campbelltown, NSW
  • Requires current NSW Driver Licence 
  • SCHCADS Level 4, hourly rates range from $35.64 to $38.56 commensurate with qualifications and experience

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hand up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny. 

About the Directorate

This position is in the Vinnies Services Directorate and is part of the Health Services Team that is responsible for state-wide management of excellent health services.

The Rendu House Drug Health Day Program provides a non-residential alcohol and other drug (AOD) rehabilitation program for people seeking treatment for alcohol and other drug.

The Role 

The Case Worker - Complex Support Needs Specialist will focus on providing specialist support to eligible clients who are referred to Rendu House. 

The Case Worker will:

  • provide case management to clients with complex support needs and includes delivering therapeutic interventions, groups, support and education in accordance with evidence-based practice and the Society's AOD Model of Care
  • assist clients with complex support needs in developing holistic treatment, and working with them to implement individual treatment plans
  • support and engage with family and other significant others as appropriate by providing education, information, brief intervention and referral to family support services
  • work collaboratively with other service providers in relation to clients' treatment and case plan goals
  • provide support and information to the Rendu House team on how to support clients with complex support needs
  • maintaining accurate client records, case notes and other data as required.

This role will report to the Manager, Rendu House.  You can find more information about this role on the the attached Position Description.

To be successful in this role, you will need:

  • Relevant tertiary qualification/s in Social Work
  • Demonstrated high standard of interpersonal and communication skills, including the ability to adapt services to meet varying cultural needs
  • Demonstrated ability to establish effective workplace relationships with a diverse range of professionals and stakeholders
  • Demonstrated experience in case management including; managing a case load, case planning and assisting clients with implementing case plans, including with persons who have complex support needs (e.g. co-occurring drug and alcohol use along with mental health, homelessness or contact with criminal justice system)
  • Willingness to work within the established Rendu House, the Society’s AOD Model of Care and the Society’s Client-centred Service Delivery Model
  • Demonstrated ability to conduct self in a professional, ethical and non-judgmental manner
  • Knowledge of, and an ability to access, a range of relevant community resources
  • Demonstrated ability to work as part of a team and to work independently and unsupervised
  • Basic computer literacy skills including experience in computerised data collection
  • Well-developed time management and organisational skills
  • NSW driver licence (unencumbered)

Come and join our team!

We believe our employees are key to our success and in return we offer:

  • Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 
  • Generous salary packaging benefits to employees where a portion of take-home pay is tax-free. 
  • In addition to excellent learning and development opportunities, as a large purpose driven organisation we provide potential to grow your career across a range of teams and services.
  • Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.

If you have questions about this role, please email to Monica Yanni (Director, Health Services) on, quote:  Case Worker - Complex Needs Specialist, Rendu House/VIN2059.

Applications close at 11 pm on 21 October 2020

Please submit your application online, attach your Resume and cover letter with your responses to the Role-specific Criteria outlined on the Position Description.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.

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