Senior Housing Officer
Permanent, full-time role
Based in Canberra; involves travel to other locations within ACT
- Valid Driver Licence required
SCHCADS Level 5 plus generous salary packaging benefits
What we do
The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hands up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.
Amélie Housing Overview
Amelie Housing is a Registered Community Housing Provider that aims to build more socially inclusive neighbourhoods by providing appropriate, secure and affordable housing to those who are homeless or disadvantaged including those reliant on low and moderate incomes, or have a disability and struggling to find a home in Australia’s challenging private rental market.
This role will hold dual responsibilities of completing property and tenancy management services in a professional, timely and efficient manner, in a way that integrates our values and mission; and also to supervise (providing training, support and development) a Housing Officer.
You will need to have strong demonstrated experience in a supervisory role along with technical skills in the field.
The key responsibilities of the role will include:
- Providing advice, direction and support to the Housing Officer
- Supporting Management policies
- Distributing Arrears and Vacant property reports to Housing Officer and following up to ensure Housing Officer accountability
- Managing and reviewing daily activities for the Housing Officer to ensure that tasks are well balanced across the team
- Ensuring that tenancy signups are timely and correctly completed
- Overseeing that inspections are planned and conducted in a timely and accurate manner with required information disseminated to stakeholders including other team members, service providers, and tenants. Included in this are requests for maintenance.
This role will report to the State Operations Manager - ACT. Please click here for a copy of the Position Description.
To be successful in this role, you will need:
- Demonstrated and well developed sector experience
- Demonstrated experience in supervision and work allocation priorities
- Understanding of and sensitivity to the needs of the community, social housing tenants and applicants
- Knowledge of the legal framework for social housing landlords/tenants, notably the Residential Tenancies Act (1997) ACT including tenant rights
- Experience of housing management or service delivery within a social organisation, including support areas like mental health, domestic violence and drug and alcohol abuse
- Ability to work with minimal supervision and prioritise a demanding workload
- Well-developed organisational and analytical abilities
- Demonstrated time management and organisational skills
- Excellent written and verbal communication skills and highly developed interpersonal skills
- Experience with Microsoft Word, Excel and Outlook
- A valid driving licence
- Ability to work in a team, communicate effectively with others and recognise the viewpoints of others
Come and join our team!
We believe our employees are key to our success and in return we offer:
- Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people.
- Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
- In addition to excellent learning and development programs, as a large purpose driven organisation we provide opportunities to grow your career across a range of teams and services.
- Supportive, friendly and values driven team environment and culture.
Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check. The Society is committed to being a Child Safe organisation, further information can be found in the Society’s commitment to Safeguarding Children & Young People.
If you have questions about this role, please email to Daniel Lucas (Business Manager - People and Culture) Daniel.firstname.lastname@example.org quoting Senior Housing Officer /VIN1315.
Applications close at midday on 18 February 2019
Please submit your application attaching your Resume including your
responses to the Essential Criteria outlined in the attached Position Description.
St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.