Tenancy Facilitator

Job No: VIN980

Location: Surry Hills

Employment Status: Full time

Closing Date: 2 Jul 2018 AEST

• Full time, 38hrs/week
• Based at Surry Hills
• Level 4 of the SCHCADS Award 
• Be part of a dedicated team working towards a trauma informed care approach to practice
• Access to a range of professional development opportunities and monthly rostered days off

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hands up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.

 About the Service

Vincentian House is a 24/7 support services for families and women who are experiencing, or at risk of homelessness. This service provides accommodation support; case management support; and children’s and adult activities and programs to help reduce social isolation, build independence and exit homelessness.

 The Role

The position is responsible for the effective and efficient tenancy facilitation and support to families and women accessing Vincentian House’s Supported Temporary Accommodation Program. The aim is to work towards achieving positive clients focused outcomes, including appropriate exit points as per the program goals and objectives.

The key responsibilities of the role will include:

• Providing access and support to clients who are residing at Vincentian House through a rapid rehousing support model

• Central point of contact for Family and Community Services Housing NSW

• Carrying out assessments, case coordination and referrals, while providing direct support, information, advice and advocacy to STA clients.

• Participate in the development, monitoring, review and reporting on the Supported Temporary Accommodation Program; including maintaining records and database that supports the quality assurance systems of the program.

This role will report to the Accommodation Manager.  Please click here for a copy of the Position Description.

To be successful in this role, you will need:

• Previous experience working in social or community housing fields or in case management

• Qualification in Social Work/Social Science/Community Welfare/Social Housing or other equivalent qualifications.

• Ability to use innovative and creative problem solving, particularly in relation to assisting families and women experiencing homelessness to access housing within a limited time frame.

• Current NSW driver’s license

• Demonstrated knowledge of issues relating to homelessness and Child Protection legislation.

• Sound knowledge of the social, community and private rental housing market in NSW.

• Ability to access a range of relevant community resources, particularly in the areas of drug and alcohol services, mental health, legal assistance, income support, accommodation, domestic violence and family assistance.

• Excellent written, oral communication, and computer skills, including highly developed interpersonal skills with the ability to relate positively with a wide range of people, in a variety of settings

• Ability to thrive in an autonomous role with high level of self-motivation and efficient time management, including the ability to prioritise work/client load.

Come and join our team!

We believe our employees are key to our success and in return we offer:

• Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 

• Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.

• In addition to excellent learning and development programs, as a large purpose driven organisation we provide opportunities to grow your career across a range of teams and services.

• Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check.

If you have questions about this role, please email to Kerri-Ann Williams: Kerri-Anne.Williams@vinnies.org.au or hr@vinnies.org.au quoting job number and position title. 

Applications close at 11:30 pm on 29 June 2018.

Please submit your application attaching your Resume including your

responses to the Essential Criteria outlined in the attached Position Description.

Information on how to apply.

St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.