Support Worker - Vincentian House

Job No: VIN974
Location: Surry Hills

  • Permanent, part-time 28 hours per week
  • Must be available to work a variety of shifts, including sleep over shifts
  • Based at Vincentian House in Surry Hills NSW
  • SCHCADS Level 3, hourly rates from $27.26 depending on qualifications
  • This role provides a great opportunity to work with a dedicated and professional team supporting families and women who are currently experiencing homelessness.

What we do

The St Vincent de Paul Society is a leading provider of community support services and has been assisting people experiencing disadvantage in NSW for more than 130 years. Our people reach out to the most vulnerable in our community through our Conferences, Special Works and Vinnies shops. The Society’s mission is to shape a more just and compassionate society by offering a ‘hands up’ approach to people in need respecting their dignity, sharing our hope and encouraging them to take control of their own destiny.



 About the Service

SVDP NSW Support Services provides support for people experiencing or at risk of homelessness in NSW. It is a Special Work of the St Vincent de Paul Society of NSW and is comprised of 15 plus different programs across the state. SVDP NSW Support Services cares for single men and women, women and children, two parent families, men with children and young men and women who are experiencing or at risk of homelessness. All our services provide case-management and advocacy for each client.

Vincentian House is part of SVDP NSW Support Services.  It provides crisis accommodation for families and women and is staffed 24 hours a day, 7 days a week.  Vincentian House also provides case management service onsite.

 The Role

The Support Worker is responsible for providing a variety of support to clients at the site, assisting in the entry and assessment of new clients and assisting in the daily running of the site. You will work in cooperation with the Case Workers in the implementation of the clients' case plans.

This role will report to the Accommodation Manager.  Please click here for a copy of the Position Description.


To be successful in this role, you will need:

  • Appropriate Certificate or equivalent experience or currently undertaking tertiary study, in a related
  • field.
  • Excellent written and oral communication skills
  • Demonstrated customer service skills
  • Ability to work independently and as part of a team
  • Willingness to work within the ethos and vision of St Vincent de Paul Society
  • Ability to use sound judgement and act appropriately in crisis and emergency situations
  • Current first aid certificate
  • An ability to maintain an ethical, yet non-judgmental, attitude towards residents and staff, and a commitment to this.
  • Sound knowledge of WH&S legislation as it relates to the workplace.
  • Ability to work a rotating roster covering day, afternoon and sleepover shifts.

Come and join our team!

We believe our employees are key to our success and in return we offer:

  • Job satisfaction working as part of a team making a difference to people’s lives in an organisation that cares about people. 
  • Generous salary packaging benefits to employees where a portion of take-home pay is tax-free.
  • In addition to excellent learning and development programs, as a large purpose driven organisation we provide opportunities to grow your career across a range of teams and services.
  • Supportive, friendly and values driven team environment and culture.

Prior to an offer of employment, preferred candidates will be required to complete the pre-employment checks including reference checks, a Police check, Working with Children check, Health Declaration and/or a medical check, Right to work in Australia check.

If you have questions about this role, please email to quoting job number and position title:  Support Worker - Vincentian House/VIN974. 


Applications close at 11:30 pm on 24 June 2018

Please submit your application attaching your Resume including your

responses to the Essential Criteria outlined in the Position Description.

Information on how to apply.


St Vincent de Paul Society (NSW) is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander background, people with disability, people from diverse cultural and linguistic backgrounds and mature aged applicants.






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